Server management - Day pass

24/7 server monitoring
Proactive security management
Prompt issue resolution
Local technicians
Detailed findings & analysis
All hosts & OSs supported

Server management - Amethyst

24/7 server monitoring
24/7 service monitoring
Proactive security management
Prompt issue resolution
Detailed findings & analysis
2-4 included support hours

Server management - Ruby

24/7 server monitoring
24/7 service monitoring
Proactive security management
Proactive host/service restarts
Proactive firewall management
8-12 included support hours

Server management - Diamond

24/7 monitoring
Proactive security management
Proactive host/service restarts
Proactive firewall management
Included OS & software help
20-24 included support hours